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The MSP Index Roadshow is coming to Perth, bringing together managed service providers and technology industry leaders to explore the trends, challenges and opportunities shaping the MSP market.

Tuesday, 1st December 2026

QT Perth, 133 Murray Street, Perth WA 6000

3:00pm - 6:30pm

Proudly sponsored by
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Attend our event to see the CRN team, partners plus sponsors discussing the following areas:

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Speakers

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Nick Beaugeard
World of Workflows
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William Maher
Editor-In-Chief
CRN
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Velvet-Belle Templeman
Publishing Director
CRN
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More to be announced
 

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Following the Kickstarter event, CRN will host a dedicated relaunch party—an exclusive opportunity for networking and collaboration.

Join us to hear about the strategic plans for the business in the year ahead, including exciting opportunities and offerings available for Channel Partners.

This event promises to mark a transformative shift in the channel, bringing fresh initiatives and a renewed focus to help you capitalise on the changing landscape of 2025.

7:45am Arrival, networking and breakfast
8:30am Welcome address by Digital Nation Australia editor – Athina Mallis & commercial editor – Velvet-Belle Templeman
8:45am Panel 1 – Impact of digital on Marketing/CX + audience Q&A
9:15am Panel 2 – Impact of digital on HR/EX + audience Q&A
9:45am Panel 3 – Impact of digital on Finance + audience Q&A
10:15am Closing remarks & networking
10:30am Finish

 

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The MSP Index directory is a growing list of Australian MSPs and forms part of an ongoing program analysing the MSP landscape, including MSP maturity, offerings, partnerships, opportunities and challenges.

The MSP Index Roadshow is coming to Perth, bringing together managed service providers and technology industry leaders for an afternoon of market insights, practical discussion and networking.

Discover the trends shaping the MSP market in 2026, from profitability and AI to automation, differentiation and business growth.

Why attend?
Gain practical insights into the latest MSP trends, explore opportunities for profitability and growth, and connect with MSP peers and technology leaders.

What we’ll explore
The afternoon will bring together MSP market analysis, fireside chats and panel discussions, followed by a dedicated networking session.
Profitability
Panel 1 - SMB Profitability
What’s really driving MSP profitability in 2026?

A look at which SMB business models and specialisations are paying off, where efficiency and automation gains are real, and how AI is reshaping cost structures.

This session will explore where new opportunities for profitability are emerging, and how MSPs can improve efficiency, manage costs and strengthen their business models.

Differentiation
Panel 2 - MSP Differentiation
How are MSPs standing out in an increasingly crowded market?

With competition increasing across the MSP market, this session will examine how providers are positioning their businesses, strengthening their value proposition and creating meaningful points of difference.

The discussion will look at ways MSPs can differentiate their offering, build a stronger market position and identify new opportunities for growth. 

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Meet the speakers
Hear from MSP and technology leaders sharing practical insights on the trends, challenges and opportunities shaping the industry.
sean

Sean Dendle

Cloud Specialist & Managing Director

Cymax 

tara

Tara Gindein

Head of Marketing and Brand

Kinetic IT

Igor

Igor Pavic

Director

Office Solutions IT

Anat (9)

Tom Purser

Founder & director

Impact ICT 

rob O'connor

Rob O'Connor

Channel Account Manager

Pax8

VB

Velvet-Belle Templeman

Deputy General Manager

techpartner.news

More speakers to be announced

Agenda

              3:00 pm

Registration and networking

 Arrive, grab a drink and connect with fellow MSPs and industry peers. 
              3:50pm

Welcome address and MSP trends analysis

 An overview of the latest trends shaping the MSP landscape and what they mean for providers in 2026. 
               4:10pm

Fireside chat

 A candid conversation with an industry leader on the opportunities and challenges facing MSPs today. 
               4:20 pm

Panel 1 - SMB Profitability

 Explore the business models, specialisations, automation and AI strategies helping MSPs improve profitability. 
               4:40pm

Fireside chat

 Hear directly from an industry expert about navigating the changing managed services market. 
              4:50 pm

Panel 2 - MSP Differentiation

 Discover how MSPs are standing out, strengthening their value proposition and creating new opportunities for growth. 
               5:10pm

Fireside chat

 A practical discussion on the trends and opportunities shaping the future of managed services. 
               5:20pm 

Closing remarks
              5:25 pm

Dedicated interactive networking session

 Continue the conversation, share ideas and connect with MSP peers and technology providers. 
              6:30 pm

Event concludes

Event details:

Register Here

Event Details

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Tuesday, 1st December 2026

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QT Perth, 133 Murray Street, Perth WA 6000

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3:00pm - 6:30pm

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Please note: attendance is not guaranteed due to limited available seats.

 

Register your interest to attend

 Please note, due to venue capacity not all entries are guaranteed attendance. A member of the event team will be in touch regarding your attendance.