
Wednesday, 21st October 2026
Sofitel Auckland Viaduct Harbour
3:00pm - 6:30pm



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Kickstarter is an exciting event designed to kick off the year ahead.
The event will explore key topics and trends shaping 2025 through a series of insightful panel discussions and debates. Led by the editorial team, the agenda includes three deep-dive sessions on pivotal themes.
Editor-In-Chief William Maher will open the event with an overview, setting the stage for an evening of valuable insights and forward-looking discussions.
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Following the Kickstarter event, CRN will host a dedicated relaunch party—an exclusive opportunity for networking and collaboration.
Join us to hear about the strategic plans for the business in the year ahead, including exciting opportunities and offerings available for Channel Partners.
This event promises to mark a transformative shift in the channel, bringing fresh initiatives and a renewed focus to help you capitalise on the changing landscape of 2025.
| 7:45am | Arrival, networking and breakfast |
| 8:30am | Welcome address by Digital Nation Australia editor – Athina Mallis & commercial editor – Velvet-Belle Templeman |
| 8:45am | Panel 1 – Impact of digital on Marketing/CX + audience Q&A |
| 9:15am | Panel 2 – Impact of digital on HR/EX + audience Q&A |
| 9:45am | Panel 3 – Impact of digital on Finance + audience Q&A |
| 10:15am | Closing remarks & networking |
| 10:30am | Finish |
The MSP Index directory is a growing list of Australian MSPs and forms part of an ongoing program analysing the MSP landscape, including MSP maturity, offerings, partnerships, opportunities and challenges.
The MSP Index Roadshow is coming to Auckland, bringing together managed service providers and technology industry leaders for an afternoon of market insights, practical discussion and networking.
Discover the trends shaping the New Zealand MSP market in 2026, from profitability and AI to automation, differentiation and business growth.
Why attend?
Gain practical insight into the trends shaping the New Zealand MSP market, explore opportunities for profitability and growth, and connect with MSP peers and technology leaders.


| 3:00 pm |
Registration and networking Arrive, grab a drink and connect with fellow MSPs and industry peers. |
|---|---|
| 3:50pm |
Welcome address and MSP trends analysis An overview of the latest trends shaping the MSP landscape and what they mean for providers in 2026. |
| 4:10pm |
Fireside chat
A candid conversation with an industry leader on the opportunities and challenges facing MSPs today.
|
| 4:20 pm |
Panel 1 - SMB Profitability
Explore the business models, specialisations, automation and AI strategies helping MSPs improve profitability.
|
| 4:40pm |
Fireside chat Hear directly from an industry expert about navigating the changing managed services market. |
| 4:50 pm |
Panel 2 - MSP Differentiation Discover how MSPs are standing out, strengthening their value proposition and creating new opportunities for growth. |
| 5:10pm |
Fireside chat A practical discussion on the trends and opportunities shaping the future of managed services. |
| 5:20pm | Closing remarks |
| 5:25 pm |
Dedicated interactive networking session Continue the conversation, share ideas and connect with MSP peers and technology providers. |
| 6:30 pm | Event concludes |