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The MSP Index Roadshow is heading to New Zealand, and we’d love for you to join us for an engaging and insightful afternoon

Wednesday, 21st October 2026

Sofitel Auckland Viaduct Harbour

3:00pm - 6:30pm

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Kickstarter Event

Kickstarter is an exciting event designed to kick off the year ahead.

The event will explore key topics and trends shaping 2025 through a series of insightful panel discussions and debates. Led by the editorial team, the agenda includes three deep-dive sessions on pivotal themes.

Editor-In-Chief William Maher will open the event with an overview, setting the stage for an evening of valuable insights and forward-looking discussions.

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Attend our event to see the CRN team, partners plus sponsors discussing the following areas:

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End of support for Windows 10 and Microsoft 365 apps
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AI Powered PCs
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Security and Compliance in 2025

Speakers

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Nick Beaugeard
World of Workflows
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William Maher
Editor-In-Chief
CRN
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Velvet-Belle Templeman
Publishing Director
CRN
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More to be announced
 

CRN Re-launch Event

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Following the Kickstarter event, CRN will host a dedicated relaunch party—an exclusive opportunity for networking and collaboration.

Join us to hear about the strategic plans for the business in the year ahead, including exciting opportunities and offerings available for Channel Partners.

This event promises to mark a transformative shift in the channel, bringing fresh initiatives and a renewed focus to help you capitalise on the changing landscape of 2025.

7:45am Arrival, networking and breakfast
8:30am Welcome address by Digital Nation Australia editor – Athina Mallis & commercial editor – Velvet-Belle Templeman
8:45am Panel 1 – Impact of digital on Marketing/CX + audience Q&A
9:15am Panel 2 – Impact of digital on HR/EX + audience Q&A
9:45am Panel 3 – Impact of digital on Finance + audience Q&A
10:15am Closing remarks & networking
10:30am Finish

 

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The MSP Index directory is a growing list of Australian MSPs and forms part of an ongoing program analysing the MSP landscape, including MSP maturity, offerings, partnerships, opportunities and challenges.

The MSP Index Roadshow is coming to Auckland, bringing together managed service providers and technology industry leaders for an afternoon of market insights, practical discussion and networking.

Discover the trends shaping the New Zealand MSP market in 2026, from profitability and AI to automation, differentiation and business growth.

Why attend?

Gain practical insight into the trends shaping the New Zealand MSP market, explore opportunities for profitability and growth, and connect with MSP peers and technology leaders.

 

Topics to explore

The afternoon will feature MSP market analysis, fireside chats and panel discussions, followed by a dedicated networking session.
Profitability
Panel 1 - SMB Profitability
What's really driving MSP profitability in 2026?

A look at which SMB business models and specialisations are paying off, where efficiency and automation gains are real, and how AI is reshaping cost structures.

We'll explore what's working, what's not, and where new profitability opportunities are emerging for MSPs.
Differentiation
Panel 2 - MSP Differentiation
How are MSPs standing out in an increasingly crowded market?

A practical look at how MSPs are carving out their competitive edge and creating meaningful points of difference.

We'll explore what's working, what isn't, and the pathways MSPs can take to differentiate their businesses, strengthen their value proposition and identify new opportunities for growth in 2026 and beyond.

Australian MSP Index: Insights into the MSP Landscape

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Agenda

              3:00 pm

Registration and networking

 Arrive, grab a drink and connect with fellow MSPs and industry peers. 

              3:50pm

Welcome address and MSP trends analysis

 An overview of the latest trends shaping the MSP landscape and what they mean for providers in 2026. 

               4:10pm
Fireside chat
 
 A candid conversation with an industry leader on the opportunities and challenges facing MSPs today. 
               4:20 pm
Panel 1 - SMB Profitability
 
 Explore the business models, specialisations, automation and AI strategies helping MSPs improve profitability. 
               4:40pm

Fireside chat

 Hear directly from an industry expert about navigating the changing managed services market. 

              4:50 pm

Panel 2 - MSP Differentiation

 Discover how MSPs are standing out, strengthening their value proposition and creating new opportunities for growth. 

               5:10pm

Fireside chat

 A practical discussion on the trends and opportunities shaping the future of managed services. 

               5:20pm  Closing remarks
              5:25 pm

Dedicated interactive networking session

 Continue the conversation, share ideas and connect with MSP peers and technology providers. 

              6:30 pm Event concludes

Event details:

Register Here

Event Details

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Wednesday, 21st October, 2026

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Sofitel Auckland Viaduct Harbour

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3:00pm - 6:30pm

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Please note: attendance is not guaranteed due to limited available seats.

 

Register your interest to attend

 Please note, due to venue capacity not all entries are guaranteed attendance. A member of the event team will be in touch regarding your attendance.