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 The MSP Index Roadshow is coming to Sydney, bringing together MSP and technology leaders for an afternoon of insights and connections. 

Thursday, 3rd December, 2026

Doltone House Jones Bay Wharf

3:00pm - 8:00pm

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Kickstarter Event

Kickstarter is an exciting event designed to kick off the year ahead.

The event will explore key topics and trends shaping 2025 through a series of insightful panel discussions and debates. Led by the editorial team, the agenda includes three deep-dive sessions on pivotal themes.

Editor-In-Chief William Maher will open the event with an overview, setting the stage for an evening of valuable insights and forward-looking discussions.

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Attend our event to see the CRN team, partners plus sponsors discussing the following areas:

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End of support for Windows 10 and Microsoft 365 apps
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AI Powered PCs
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Security and Compliance in 2025

Speakers

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Nick Beaugeard
World of Workflows
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William Maher
Editor-In-Chief
CRN
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Velvet-Belle Templeman
Publishing Director
CRN
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More to be announced
 

CRN Re-launch Event

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Following the Kickstarter event, CRN will host a dedicated relaunch party—an exclusive opportunity for networking and collaboration.

Join us to hear about the strategic plans for the business in the year ahead, including exciting opportunities and offerings available for Channel Partners.

This event promises to mark a transformative shift in the channel, bringing fresh initiatives and a renewed focus to help you capitalise on the changing landscape of 2025.

7:45am Arrival, networking and breakfast
8:30am Welcome address by Digital Nation Australia editor – Athina Mallis & commercial editor – Velvet-Belle Templeman
8:45am Panel 1 – Impact of digital on Marketing/CX + audience Q&A
9:15am Panel 2 – Impact of digital on HR/EX + audience Q&A
9:45am Panel 3 – Impact of digital on Finance + audience Q&A
10:15am Closing remarks & networking
10:30am Finish

 

 Proudly sponsored by 

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NinjaOne
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HaloPSA Hubspot
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The MSP Index directory is a growing list of Australian MSPs and forms part of an ongoing program analysing the MSP landscape, including MSP maturity, offerings, partnerships, opportunities and challenges.

The MSP Index Roadshow is coming to Sydney, bringing together managed service providers and technology leaders for an afternoon of market insights, practical discussion and networking.

Why attend?
Gain practical insights into the opportunities and challenges facing MSPs, hear diverse perspectives from industry leaders, and connect with MSP peers and technology leaders.

Topics to explore
The afternoon will feature MSP market analysis, fireside chats and panel discussions, followed by a dedicated networking session.
Profitability
Panel 1 - SMB Profitability
Differentiation
Panel 2 - MSP Differentiation

What we’ll explore

The afternoon will bring together MSP market analysis, fireside chats and panel discussions, followed by dedicated time for networking.
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Panel 1: Taking MSP Automation to the Next Phase
Automation is already changing how MSPs operate — but what’s actually delivering results? Hear from partners about what’s working, where automation is falling short, and the lessons they’ve learned along the way. We’ll take a candid look at how far MSPs can take automation and what it could mean for the future of their businesses.
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Panel 2: Seizing the Managed AI Economic Opportunity 
AI is creating a new market for managed services — but where are the real opportunities for MSPs? Explore how partners are turning AI demand into new services, from helping customers build and secure AI environments to managing agents and small language models, business process-as-a-service, FinOps and more.
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Meet the speakers

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Velvet-Belle Templeman
Deputy General Manager
techpartner.news

More to be announced

More speakers to be announced

Agenda

              3:00 pm

Registration and networking

Arrive, grab a drink and connect with fellow MSPs and industry peers. 
              3:50 pm

Welcome address and MSP trends analysis

An overview of the latest trends shaping the MSP landscape and what they mean for providers in 2027. 
               4:10 pm

Fireside chat

Hear directly from an industry expert about navigating the changing managed services market. 
               4:20 pm

Panel 1: Taking MSP Automation to the Next Phase

What’s working, what isn’t, and what greater automation means for the future of MSPs.
               4:40 pm

Fireside chat

Get a closer look at the changing customer landscape and how MSPs can adapt their services to meet evolving technology needs.
              4:50 pm

Panel 2: Seizing the Managed AI Economic Opportunity

Where are MSPs finding real commercial opportunities in the rapidly evolving AI market?
               5:10 pm

Fireside chat

Hear directly from an industry expert on where the managed services market is heading and what MSPs should be watching next.
              5:20 pm

Closing remarks 

Key takeaways from the afternoon, plus a look ahead at what’s next for the MSP community.
              5:30  pm

🎅 Santa Claus is Coming to Town
               8:00  pm

Event concludes

Event details:

Register Here

Event Details

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Thursday, 3rd December, 2026

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Doltone House Jones Bay Wharf

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3:00pm - 8:00pm

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Please note: attendance is not guaranteed due to limited available seats.

 

Register your interest to attend

 Please note, due to venue capacity not all entries are guaranteed attendance. A member of the event team will be in touch regarding your attendance.